Privacy policy

Privacy Policy

Last updated: June 2, 2026

At Veliora ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Account credentials (if applicable)

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Returns and exchanges

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Verify and process payments

  • Provide customer support

  • Communicate order updates

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers and marketing communications (where permitted by law)

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support providers

  • Analytics and marketing partners

  • Cloud hosting and technology providers

These third parties are authorized to use your information only as necessary to provide services on our behalf.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Deliver personalized content and advertisements

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our website and products are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any information.

9. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. By using our website, you consent to such transfers where permitted by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: olivia.carter.support@gmail.com

Address: 1500 N Grant St 
Ste R 
Denver CO 80203 
US

Supplement Disclaimer

The dietary supplements sold on this website are not intended to diagnose, treat, cure, or prevent any disease.

Results may vary from person to person. Customers should consult a qualified healthcare professional before using any dietary supplement, especially if pregnant, nursing, taking medication, or managing a medical condition.